To the extent that a third party processes your personal data as a Processor of AKD and therefore acts at the request and on the instructions of AKD, AKD concludes a processing agreement with such third party which meets the requirements set out in the General Data Protection Regulation.
Data outside the European Union
In order to provide our services, it may be necessary for AKD to transfer your personal data to a recipient in a country outside the European Union. In that case AKD ensures that such data transfer is in accordance with the Regulation.
Purposes for the processing of personal data
AKD may process personal data for a number of purposes. The data processing may be necessary to perform a contract for the provision of legal services or to comply with a statutory requirement. In some cases we will ask for your explicit consent, for example for the use of certain cookies, or, if you are not a client, for receiving commercial communications.
Data may also be processed in connection with a justified interest of AKD, for example for the purpose of internal administration, effective communications, quality improvement or direct marketing for clients and active contacts of AKD. In the latter case, an opt-out is always offered.
Engaging third parties/ sharing data with third parties
In certain cases it may be necessary for AKD to give third parties access to personal data. A non-exhaustive overview is provided below:
- Third parties that are relevant to the legal services we provide, such as counterparties, local lawyers, courts, regulatory authorities and government institutions;
- Third parties, such as regulators and other organisations, in order to comply with our statutory obligations;
- External suppliers in connection with the processing of your personal data for the purposes described in this Privacy Statement, such as ICT suppliers, Cloud services providers, suppliers of communication services or other suppliers to whom we outsource certain support services.
Retention period
AKD will not retain your personal data any longer than is necessary for achieving the purposes stated in this Privacy Statement or for complying with statutory retention periods.
Your rights
You have the right to ask AKD to correct, supplement, delete or block your personal data if it is incomplete, incorrect or is being processed in contravention of any statutory provision. You also have the right to request AKD to inform you of any personal data it holds relating to you. If you no longer wish to receive newsletters, emails or invitations to seminars, you can unsubscribe at any time and at no cost via info@akd.nl.
You also have the right to object to the processing of your personal data. AKD will discontinue the processing if it is required by law to do so. AKD will continue with the processing if there are justified imperative grounds to do so that outweigh your interests, rights and freedoms or that are related to bringing, exercising or substantiating a legal action.
Complaints procedure
At AKD we attach great value to the quality of our work and the satisfaction of our customers with the services we provide. That is why we regularly survey customer satisfaction levels and use the results to further improve our services. If you feel that aspects of our services could be improved, please bring it to the attention of your lawyer or civil-law notary. We will take all the steps necessary to resolve the matter to your satisfaction. If you still feel the matter has not been resolved, you can use our complaints procedure. For more information on this option, please contact us via complaints@akd.nl.
In addition, you have at all times the right and the option to submit a complaint about AKD's processing of personal data to the Dutch Data Protection Authority.
Statement is subject to change
AKD reserves the right to amend or alter this Privacy Statement if, for example, there are changes to the processing or if legislation changes. If there are substantial changes, AKD will notify you of this. Nothing in this Privacy Statement is intended to create any obligation or cause any agreement to be concluded between AKD and any visitor to this Internet site or to provide any information in that context.